Frequently Asked Questions
Everything you need to know about your Hbada ergonomic experience.
What is the standard shipping time for Hbada chairs?
Orders are typically processed within 1-2 business days. Standard shipping usually takes between 3 to 7 business days depending on your location within the continental United States.
Does my Hbada chair come with a warranty?
Yes, all official Hbada products include a comprehensive 3-year warranty covering manufacturing defects and functional failures under normal use conditions.
What is your return policy if I am not satisfied?
We offer a 30-day risk-free trial. If you are not completely satisfied with your purchase, you can return the item in its original packaging within 30 days of delivery for a full refund.
Are the chairs difficult to assemble?
Not at all. Each chair comes with a detailed instruction manual and all necessary tools. Most customers find they can complete the assembly within 15 to 20 minutes.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Klarna and Affirm for eligible customers.
How do I adjust the ergonomic features of my chair?
Each model features specific adjustment levers for height, tilt tension, and lumbar support. You can find video tutorials for your specific model in the 'Assembly & Care' section of our website.